Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 


Note: If the item\s is shipped from overseas, you will be receiving 2 tracking numbers. The first one is for overseas to Australia\New Zealand, and then the tracking number from Australia Post.


We offer FREE shipping for all orders.

Estimated delivery times:

- Estimated dispatch within: 1 - 5 Days

- Estimated Delivery To Australia: 10 - 25 Days

                         - Estimated Delivery Internationally: 14 - 30 Days

  • Afghanistan

  • Egypt
  • Bhutan

  • Brunei

  • Central African Republic

  • Chad

  • Cuba

  • French Guiana

  • Guadeloupe

  • Lao People's Democratic Republic

  • Liberia

  • Libya

  • Martinique

  • Mongolia

  • Papua New Guinea

  • Reunion

  • Saint Pierre and Miquelon

  • Samoa

  • Sierra Leone

  • South Sudan

  • Sudan

  • Syria

  • Tajikistan

  • Timor-Leste

  • Turkmenistan

  • Yemen

**Please note that some delays may happen in dispatch or delivery times due to the very high demands on postal services because of COVID-19. We appreciate your patience and understanding. We aim to make all of our customers more than happy.**



    How do I check the status of my order?

    When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
    If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.
    In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
    If you have any further questions, please don't hesitate to contact us at